Policy

General Info

  • The tire letters are each printed individually, rubbing and scratching may cause it to fade and disappear (kind of like a real car!) so handle with care. 
  • Most of our products have customized options available. In the event that the options were not chosen/processed, we will send you an email to check with you. If we do not receive your response, random options from the product you chose will be selected for you.

Exchange Info 

  • We currently do not offer refund with any product, but we do accept product exchange. Products being exchanged must be identical to the original order prior to shipment. Reason being that every set of wheel is made to order, once shipped, the condition of the products are no longer consider to be in new condition.
  • Buyer has 2 days from ordering the product to notify us to initiate the exchange.

Shipping Info 

  • Orders take between 3 - 5 business days to process. 
  • All orders come with tracking. Click "View Your Order" within the order confirmation email to see tracking.
  • Customers outside of the United States are responsible for the import duty/VAT fees from the customs department of the destination country, if there is any.
  • Customer is responsible for any fees that may incur from unclaimed packages or address errors, so please double check the info you have filled out. 
For more details of our return and privacy policy, please email us at shopmonoblock@gmail.com.